Learnuva academy program
Coaching AcademyCoaching Skills for Managers
Lead better conversations that build ownership, capability and performance.
LearnuvaLearning designed for application
Coaching AcademyCoaching Skills for ManagersLearning · Practice · Evidence · Application
Professional recognition
Professional education connected to practice
Professional development credits appear only on the approved program offering after the activity registration and eligible hours have been confirmed.
ICF Continuing Coach Education
Continuing coach education
ICF CCE hours appear only when the specific program or activity has current approval. The eligible Core Competency and Resource Development hours are stated on the approved offering.
Program participation does not itself confer an individual ICF credential.
Program overview
Lead better conversations that build ownership, capability and performance.
A practical manager pathway for using coach-style conversations in everyday leadership without confusing the manager role with professional coaching. Participants learn when to coach, direct, teach, delegate or escalate; then practice agreements, listening, questions, feedback, action and ethical boundaries.
Competency mapping
What will look different in performance?
Each outcome connects to behavior, practice and evidence so progress remains visible and reviewable.
Coaching mindset within the manager role
Conversation agreements and role clarity
Psychological safety, presence and listening
Powerful questions, feedback and reframing
Action, accountability and performance follow-through
Boundaries, confidentiality, data and referral
Detailed learning objectives
From understanding to an applicable decision or tool
Specific objectives guide the curriculum, practice and assessment design.
- 01
Differentiate coaching, directing, mentoring, feedback, counselling and performance management.
- 02
Select an appropriate leadership conversation based on capability, motivation, risk and time.
- 03
Set a clear focus and outcome for a coach-style conversation while retaining managerial accountability.
- 04
Use presence, active listening, summarising and silence to understand the employee's perspective.
- 05
Ask non-leading questions and reframe issues to increase insight, options and ownership.
- 06
Co-create specific actions, support and review points connected to performance expectations.
- 07
Manage confidentiality, power, boundaries, records, wellbeing concerns and escalation responsibly.
Learning architecture
A connected journey—not a list of topics
Every module adds knowledge, practice and an output that builds on what came before.
The Manager-as-Coach Mindset
Role distinctions, situational choice, growth mindset, autonomy and the limits of coaching at work.
Agreements for Everyday Conversations
Purpose, expectations, time, roles, confidentiality boundaries and measurable outcomes.
Presence and Active Listening
Attention, empathy, summarising, silence, emotions, assumptions and psychological safety.
Questions, Reframes and Feedback
Curiosity, non-leading questions, observations, feedforward, challenge and avoiding advice dependence.
Action and Accountability
Options, commitments, resources, barriers, check-ins, performance evidence and learning review.
Ethics and Organizational Boundaries
Power, privacy, data, recording, AI tools, conflicts, wellbeing referrals and HR escalation.
Observed Manager Conversation
A realistic workplace conversation assessed with a behavioral rubric and development feedback.
Learning methodology
Practice designed for transfer
Short inputs, demonstrations, realistic manager scenarios, triad practice, fishbowl feedback, job aids, workplace experiments and a final observed conversation.
Who should attend
Target audience
- People managers, supervisors and team leaders
- Project and functional leaders with developmental responsibility
- HR and L&D professionals enabling manager-as-coach initiatives
Evidence of capability
What is assessed—and what participants leave with
The experience combines performance evidence with practical outputs that remain useful after the program.
- Situational conversation-choice scenarios
- Three observed skill practices
- Ethics and boundaries case response
- Final manager conversation and personal application plan
- Conversation-mode decision guide
- Coach-style conversation planner
- Question, feedback and action toolkit
- Boundary and escalation checklist
- 30-day manager practice plan
Program FAQs
What to know before you ask
Can this program be delivered for our organization?+
Yes. Learnuva can configure cases, assignments, role context and delivery pattern around your organization while protecting the core competency outcomes.
Is the program available in Arabic and English?+
Programs can be offered in English, Arabic or bilingually. The confirmed language appears on each approved offering.
How will learning be assessed?+
Assessment may include knowledge checks, observed practice, case decisions, work products, applied assignments and a capstone.
Will I receive a certificate?+
Participants who meet the approved attendance and assessment requirements receive the certificate stated on the program offering. Professional credits appear only when verified.
Your next step
Register your interest or request a corporate cohort
Share the audience, context and desired outcome. The Learnuva team will follow up with the right next step.